Sales Trainer

Required Qualifications

  • Bachelor’s degree in marketing, digital media, communications, or other related fields
  • Minimum 1 year working experience in digital marketing is required
  • Experience creating content plans and calendars for social media and write content for other various digital/online channels
  • Ability to edit and proofread clear, concise, and engaging marketing-related copies
  • Experience with Facebook Business Suite, MailChimp, WordPress, HubSpot, and other content management systems
  • Excellent written and verbal English communication and critical thinking skills with high attention to detail
  • Ability to multi-task and prioritize to meet tight deadlines
  • Strong organizational skills with high attention to details and natural ability to take initiative
  • The ability to work independently in ambiguous and changing environments, along with great listening and partnering skills
  • Skilled in MS Office Word, Excel, PowerPoint



  • At least 2 to 3 years’ sales and customer service experience in a call centre environment is required
  • Minimum of one-year supervisory and/or training experience or equivalent Required
  • Employee development
  • Ability to train, present, facilitate for learning development
  • Coaching, mentoring and skills development activities
  • Developing Strong Teams
  • Foster supported, conducive and good working relationships with individual team members and as a whole
  • Organize team engagement activities (team building activities, huddles, focus-group discussion, team meetings)
  • Time and Personal Management
  • Prioritize workstream and deliverables based on objective, urgency and impact
  • Demonstrate sound decision making in situations that require immediate action or flexibility from usual
  • Delivery of Tasks
  • Complete reports and tracking for record-keeping and data gathering


  • Instructional Design
  • Experience and or competence in processing learning needs to Learning Materials
  • Ability to identify root-cause of learning gap and recommend learning initiatives
  • Utilize instructional design tools (Adobe Animate, Adobe Captivate, Articulate 360, Audacity, Vyond and others)
  • Familiarity with Learning Management Systems


  • Excellent communication skills, both written and verbal
  • Good technical skills in the use of Microsoft Tools (PowerPoint, Excel and others)
  • Flexible and is able to quickly adapt to changing business needs and processes.

Special Requirements

  • Capable of working flexible and/or longer hours when required due to business exigencies
  • Excellent selling skills such as but not limited to closing ability and negotiation
  • Adapt and model ideal behaviors required of leadership and aligned to company values and culture


    Previous call center experience

    Only files with .doc, .docx or .pdf extensions are allowed